ABOUT THIS COURSE
WHAT YOU WILL LEARN
Duties that revolve around administrative support and reception duties
Efficient management of office operations
Organizing meetings, appointments, and meeting minutes
Maintaining contact lists and producing correspondence
Producing reports and maintaining records
Development and maintenance of filing systems
Basic bookkeeping and accounting skills
Marketing and event planning basics
Time management skills
Grammar and communication in business
The role of the Administrative/Virtual Assistant in today’s industry
Text expansion software
Chapter 1: Introduction
This chapter introduces the key concepts within the course and teaches students about the new career they are embarking on.
Chapter 2: Daily Routine and Office Equipment
In this chapter, students will learn the basics of creating an office routine and the importance of keeping consistency in it. Along with this, students will learn about different office equipment that is most commonly used in an office space.
Chapter 3: Computer fundamentals
In this chapter, the student will learn the basics of keyboarding techniques to ensure proper typing form is kept. Students will also learn about the basic computer components and the terminology surrounding them. Students will also learn about Windows and Macintosh systems along with how to transcribe audio.
Chapter 4: Microsoft Office
In this robust chapter, students will have the choice between Microsoft Office 2013 and Microsoft Office 2016. Students will learn how to use the most common Microsoft applications such as Word, Excel, PowerPoint, Outlook, and OneNote. Students will also learn about online Microsoft products.
Chapter 5: Online Applications and Cyber Security
The purpose of this chapter is to teach students the basics of online security. Ensuring that your computer is safe from outside intruders is crucial in today’s online world.
Chapter 6: Office Ergonomics
Chapter 6 will teach students about the science of designing a workspace to be both as safe and productive as possible. This chapter touches on reducing muscular-skeletal issues one may face while working in an office or at home.
Chapter 7: Keeping Accurate Records
In this chapter, students will learn how to maintain, store, and keep accurate records. Students will investigate confidentiality, centralized and decentralized filing systems and much more.
Chapter 8: Grammar and Style
This chapter is meant to both refresh students on English and grammar skills that may have been lost over the years. Students will learn about proper sentence structure, punctuation, and sound alike words; among other things.
Chapter 9: Business Writing and Legal Documents
This chapter is designed to teach students how to properly formulate business documents and to teach students about the basics of legal documents. Ensuring legal and business documents are properly managed is an important role both Administrative Assistants and Virtual Assistants play in the working world.
Chapter 10: Mailing and Shipping
As a result of completing this chapter, students will understand the most common ways to ship, and how to adequately ship business documents. This chapter also teaches students about converting weights and measurements from imperial to metric systems.
Chapter 11: Booking Travel
This chapter teaches students how to book travel for company partners and employees. Administrative Assistants and Virtual Assistants play an important role in ensuring the correct people are traveling at the right time and to the right place.
Chapter 12: Effective Communication
In this chapter, students will learn how to communicate with others. This involves public speaking and listening skills. Your career as an Administrative Assistant / Virtual Assistant may involve speaking to employees, company partners and clients, so gaining an understanding of effective communication can improve your employability.
Chapter 13: Meetings and Time Management
Administrative Assistants / Virtual Assistants are often involved in numerous meetings weekly, and this chapter is designed to teach students about meetings and how to properly take meeting minutes. This chapter provides students with a text expander to help increase typing speeds as well as teaching students about time management.
Chapter 14: Accounting
This chapter plays an important role for those students wanting to become a Virtual Assistant and work as an entrepreneur or contractor. This chapter will also help those wanting to become an Administrative Assistant work with the accounting and bookkeeping team. This chapter teaches students the fundamentals of accounting and how to use the Sage Accounting software.
Chapter 15: Human Resources
This chapter teaches students the basic components of Human Resources and how to best manage employees. Students will learn about recruitment, retention, discipline and how to keep employees happy.
Chapter 16: Marketing
The marketing chapter in this course teaches students about managing social media platforms and how to target the correct clients. Students will gain insight into Google AdWords, landing pages and tracking leads.
Chapter 17: Event Planning
In this chapter, students will learn how to plan an event and how to manage projects. Administrative Assistants / Virtual Assistants are often involved in planning events such as Christmas parties and staff events. Gaining an understanding of how to manage a project will help the student successfully transition into a new career.
Chapter 18: Career Development
In this final chapter, students will learn about gaining employment. This includes how to write a resume and cover letter and how interviews are designed. Students will learn about online and in person interviews and how to stand above the crowd in the eyes of the employer.
Chapter 19: Final Exam
The cost of the CanScribe Career College Administrative Assistant/Virtual Assistant Course is only $3995.00, all-inclusive. There are several different payment plans to choose from. We also accept Visa, MasterCard, certified cheques and money orders.
MONTHLY FINANCING OPTIONS
CANADA AND PROVINCIAL STUDENT LOAN APPLICATIONS
CanScribe Career College is a Designated Educational Institution where Canadian students may be eligible to receive Student Loans. If you require financial aid for your training please click on the following link to find out more about:
STUDENT FINANCIAL ASSISTANCE ESTIMATOR
Use CanLearn’s Student Financial Assistance Estimator. This tool can estimate the amount of student loan you could potentially receive from the Canada Student Loans Program. Find out if you qualify for EI retraining through Employment and Social Development Canada.
WORKERS COMPENSATION & INSURANCE COMPANIES
If you are on Worker’s Compensation or working with an Insurance company, our program may be a good option for job retraining. Talk to your counsellor and have them contact us.
FIRST NATIONS EDUCATION FUNDING
Most First Nations have access to funding for the education and advancement of band members. Contact your band council or education coordinator to see if you qualify, and feel free to check out CanScribe Career College’s First Nations Scholarship Information.
What industries can I work in?
One of the best parts of working as either an Administrative Assistant or a Virtual Assistant is that you can choose to work in any industry! Whether you want to work in the automotive industry for a dealership, in a lawyers office, or in the Real Estate industry, the choice is yours! Becoming an AA/VA gives you the flexibility to find the right company to suit your needs.
How much can I earn as an AA/VA?
Glassdoor estimates that the Canadian national average in Canada for an Administrative Assistant is around $44,000 per year. They also estimate that you can earn between $30,000 and $57,000 which is dependant on your training and experience levels. As you gain more experience you can move into the Executive Assistant role, which has a median salary of $54,000 and a range between $37,000 and $84,000.
Virtual Assistants are more often paid hourly as contractors working from home. Payscale estimates the median hourly wage for a VA is around $20.00 per hour. The range varies between $13.70 and $34.77 per hour. Similar to that of an Administrative Assistant, the more experience and training you have, the more you can earn!
Payscale states that the median hourly wage for an Administrative Assistant is around $15.00 with an average range between $11.44 and $21.36 per hour.
Virtual Assistants earn a median hourly wage of $15.80 as reported by Payscale. They also have an average range between $10.16 and $29.84. With more training and experience, the more potential for growth you have!
How do I find employment as a Virtual Assistant?
There are many ways to find employment or contract work as a Virtual Assistant. Many VAs find work through websites such as UpWork, a website designed to help connect companies to Virtual Assistants looking for freelance work. Other companies include FancyHands, AssistantMatch, Zirtual, Virtual Gal Friday and Worldwide 101 just to name a few.
Another great way to find work contract work is to leverage your network and find “friends of friends” who are looking for assistance at their company. Going this route you can create your own company and become an entrepreneur! You can even hire other Virtual Assistants to complete work for you on a contract or employment basis as you grow your company.
Can I use a Mac/Apple product to complete this course?
Yes, this course is designed to be completed on MacOS or the Microsoft Operating system. This course does have a heavy focus on Microsoft training as there is a heavy focus on Microsoft and Windows products in the office world. There are sections of the course that will teach you about the MacOS, however, there is a strong focus on the applications you will run into in the working world the majority of the time.
What kind of assistance do you offer to graduates?
We are very proud to offer unlimited resume and cover letter assistance to our AA/VA graduates. After graduation, you can come back to CanScribe and we will help you reassess your resume and cover letter to ensure you stand out in the interview process! Whether you come back to us 2 years, 5 years, 10 years or 20 years after graduation, we will be here to help. Unlimited truly means for life!
Why do I need training to become an Administrative Assistant?
The number one reason that we developed this course was that employers were asking us for a course that teaches the fundamentals of an office job. Many people believe that AAs are simply receptionists and that they just need to know how to answer a phone, and this is simply untrue. Having comprehensive training in Microsoft Office, Windows, Bookkeeping, and Project Management (among other things) can greatly improve your employability. Having these skills, and proof through a thorough training program can put you at the top of the hiring list.
Can I write home supplies off as expenses while working from home?
Yes! This is one of the many perks you have access to as a Virtual Assistant who works from home! You can write off part of your lease/rent, internet, paper, pens, office supplies, and even part of your cellphone/home phone bills. This helps you save money on your taxes every year!
What the difference between an Administrative Assistant and a Virtual Assistant?
The most significant difference between the two positions is where you work. Virtual Assistants work from home, and Administrative Assistants work in an office. This course gives you the flexibility to choose one or the other, or do both! Becoming a VA means you get to choose your hours, you get to find the clients you want to work with, and you get to be your own boss. Becoming an AA means you get to go into an office and work with people face-to-face, you often get to work the coveted 9 to 5 schedule, and you get extended health benefits.